privacy

Privacy Policy
Effective: November 2, 2026

The short version

GoFindLive is a free app and website for finding live music in and around Wilmington, North Carolina. It is operated by Jackson Turner, doing business as GoFindLive, in Wilmington, North Carolina, USA. In this policy, “we” and “us” mean the operator, and “the Service” means the GoFindLive app and website. The Service is intended for use in the United States.
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You can browse shows, venues, artists, and the map without an account.
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We do not sell your personal information, and we do not share it with advertisers.
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We use first-party usage analytics only: no third-party analytics, no advertising identifiers, no session recording. Analytics events are deleted after 90 days and you can turn them off.
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Location is optional, and we do not save your coordinates to your account or to analytics.
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You can delete your account yourself, inside the app.

What we collect and why

What we collect depends on how you use the Service.
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Account. When you create an account we collect your email address and password, and whether you are signing up as a fan, an artist, or a venue. Your password is stored by our authentication provider (Supabase) in hashed form; we cannot see it. We use this to sign you in and to send account emails such as email confirmation and password reset.
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Profile and preferences. Your display name, and anything optional you add: a profile photo, a short bio, your hometown, favorite genres, venue-type preferences, discovery radius, and a default city. We use these to personalize what you see.
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Favorites, follows, and saved shows. The venues you favorite, the artists you follow, and the shows you save. These are tied to your account and are private to you. Venues and artists see only combined counts (for example, how many people opened or saved a show), never who you are.
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“Learn from my activity” (optional, off by default). If you turn this on, we use the shows you view, save, ask for directions to, or mark “not interested” to reorder your recommendations. We do not store search text for this. Turning it off erases the history and the learned preferences.
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Location (optional). Only if you choose to use your location. See “Location, maps, and weather” below.
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Weekly email (optional). If you sign up for our weekly email, we collect the email address you enter, the city it is for, the page you signed up from, and when. We use it only to send that email, which we send through an email service provider. Every email has an unsubscribe link, and you can ask us to remove your address at any time.
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Push notifications (optional). If you turn on notifications in the iOS or Android app, we store a push token for your device (an Expo push token and the device’s own notification token), the device type, and your notification choices, so we can send the updates you asked for. If you choose “nearby” alerts, we store the city you selected, not your coordinates.
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Usage analytics. Simple first-party events such as opening the app, viewing a show, venue, or artist, saving or sharing a show, adding it to a calendar, tapping a ticket link, asking for directions, viewing pricing, and starting or finishing checkout. Each event records the show, venue, or artist it relates to, the time, and, if you are signed in, your account ID. See “What we do not collect” for what is never recorded.
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Venue and artist profiles. If you create or claim a profile, we collect the details you add (such as name, address, phone, website, hours, bio, social links, genres, images, and events) and the evidence you give us to show you manage it (for example, a business email or phone number). Details you add to a public listing can be seen by anyone. Claim evidence is for our review only. When you add images, you confirm that you own them or have permission to use them, and we record that confirmation.
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Schedule imports. If you import a schedule by pasting text or uploading a flyer, photo, PDF, or calendar file, we store what you submit privately and use it to create draft events for your review. If AI-assisted import is available and you use it, the text or image is sent to Anthropic, which runs the AI model that reads it and suggests show details. Nothing is published until you approve it.
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Reports and corrections. If you report a listing or ask us to review an image, we record what you reported, the reason you chose, and your account ID if you are signed in.
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Billing. Paid plans for venues and artists are billed through Stripe. Stripe collects your card details; we never see or store a card number. We send Stripe your account email and an internal reference so the subscription can be matched to the right venue or artist, and we store the plan, its status and dates, and Stripe’s customer and subscription IDs.
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Technical information. Like any app or website, the services that deliver it receive your IP address, device and browser type, and the requests your device makes. We do not use this to track you across other sites or apps.
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On your device. Your sign-in session and your settings (such as your selected city, light or dark theme, and your analytics choice) are kept in your browser’s local storage or the app’s storage on your phone.

What we do not collect

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Your location in the background, or your precise coordinates in your account or analytics.
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Card numbers or bank details. Those go to Stripe.
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Advertising identifiers, device fingerprints, or session recordings.
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Your name, email, or password in analytics events, or the text you type into search. Search analytics record only how many results appeared.
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Your contacts, or your social media passwords.
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Whether you actually went to a show. We count actions in the app, such as saves and direction requests, not attendance.

Location, maps, and weather

Location is optional. It stays off until you use a feature that needs it, such as “use my location” or the “center on me” button on the map, and your browser or phone asks your permission first.
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We use your device’s location on your device to find the closest city we cover and to center the map on you. We do not save your coordinates to your account or to analytics.
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To show venues and shows on the map, the app asks our database for what is inside the area the map is currently displaying. After you center the map on yourself, that area is centered near you. This is a lookup, not something we attach to your account, but our providers’ ordinary server logs may record requests.
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The map is drawn from tiles loaded from OpenFreeMap (street maps from OpenStreetMap data) or, if you choose satellite view, from Esri. Those services can see your IP address and which map tiles your device asks for.
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The weather on the map is for the center of the city you are viewing, not your location. It comes from Open-Meteo.
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You can turn location off at any time in your browser’s site settings or your phone’s settings. GoFindLive still works if you pick a city yourself.

Who handles your information

We do not sell your personal information. These companies process information to help us run the Service, under their own terms and privacy policies:
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Supabase. Our database, sign-in, file storage, and server functions. Your account, profile, favorites, follows, saved shows, listings, uploads, and analytics events are stored there.
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Stripe. Payment processing for venue and artist subscriptions, through Stripe Checkout and Stripe’s customer portal.
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Expo. Hosts the web app, and delivers push notifications to the iOS and Android apps. Expo’s push service passes messages through Apple’s and Google’s notification services.
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Email delivery. If you signed up for the weekly email, the email service we use to send it receives your address, the city it is for, and the date you signed up, and handles unsubscribes.
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Google Places. We use it to match a venue to its Google Place ID, which we store, and to show a venue photo. Photos are fetched live from Google when a page is viewed and are not stored by us. Google can see your IP address when your device loads the photo.
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Spotify. We use Spotify’s public artist information to show an artist image where one is available. We store the image link and refresh it periodically. We do not ask you to connect a Spotify account. Spotify can see your IP address when your device loads the image.
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Anthropic. Only if you use AI-assisted schedule import, as described above.
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Map and weather providers. OpenFreeMap, Esri (satellite view only), and Open-Meteo, as described under “Location, maps, and weather.”
Links to tickets, directions, calendars, venue websites, and social profiles open other sites and apps. Their own policies apply once you leave the Service.
We may also disclose information if the law requires it, to protect people’s safety or our rights, or if GoFindLive is sold or merged. In that case we will tell you, and this policy will keep applying to your information unless you agree to a change.

Where listings come from

Show listings come from venues and artists who post them and from information venues publish publicly, such as their own websites and public calendars. When a show came from a public source, we link to that source. These listings are about venues, shows, and performers. If something about you or your business is wrong, or you would like a listing changed or removed, use “Report incorrect information” on the page or email us.

How long we keep information

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Account and profile. Until you delete your account.
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Usage analytics. Deleted automatically after 90 days.
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“Learn from my activity” history. Until you turn the setting off or delete your account.
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Push tokens. While your account exists. They are removed when you delete your account.
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Schedule import files and drafts. Until they are deleted by you or by us.
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Venue and artist listings, images, and Place IDs. They belong to the listing and stay with it until they are removed.
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Claims, reports, and review records. Kept for safety and record-keeping. When you delete your account, your account ID is removed from them.
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Billing records. A subscription belongs to a venue or artist profile, not to a person, so its billing record stays with the profile. Stripe keeps its own payment records as the law requires.

Your choices

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Usage analytics. Turn off “Usage analytics” in Profile, then Account settings. This is a per-device setting. Once it is off, that device stops sending analytics events.
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Location. Allow or block it in your browser or phone settings at any time. The app works without it.
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Notifications. Choose the updates you want in Profile, then Notification settings, or turn notifications off in your phone’s settings.
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Personalization. Turn “Learn from my activity” on or off in Profile, then Discovery preferences. Turning it off erases what was learned.
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Your profile. Change your display name, photo, bio, and other details in Profile, then Edit.
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Delete your account. In Profile, then Account settings, choose “Delete my account.” The app shows what will be deleted, asks you to confirm, and then deletes it. This cannot be undone.
Deleting your account removes your login, your profile, your saved shows, favorites, and follows, your memberships on venue and artist profiles, and your push tokens. Your account ID is taken off the claim, review, report, and activity records we keep for safety. It is also removed from analytics events, which are deleted after 90 days anyway. If you are the only manager of a claimed venue or artist, you must transfer or release that claim first.
Deleting your account does not automatically remove files you uploaded to storage (such as a profile photo, listing images, or schedule import files) or the public listings you created. To have those removed, email us. If you cannot sign in, you can also email us from the address on your account to ask us to delete your account.
You can email gofindlive@gmail.com to ask what information we hold about you, to correct it, or to delete it. We aim to reply within 30 days. Depending on where you live, the law may give you additional rights over your personal information; email us and we will honor them as the law requires. We will not treat you differently for using your privacy choices.

Security

Our database enforces row-level access rules, so a signed-in person can read only their own profile, saved shows, favorites, and follows. Card details go straight to Stripe and never reach our systems. No service is perfectly secure, so we cannot promise absolute security.

Children

GoFindLive is not directed to children under 13, and we do not knowingly collect personal information from them. Accounts are for adults: you must be 18 or older to create one, because many of the venues listed here serve alcohol and some shows are age-restricted. If you are under 18, please do not create an account.
If we learn that a child under 13 has given us personal information, or that someone under 18 has created an account, we will delete it. If you think this has happened, email gofindlive@gmail.com.

Changes to this policy

We may update this policy as the Service changes. When we do, we will change the date at the top of this page, and for material changes we will give additional notice, such as a message in the app or an email.

Contact

Questions, requests, or concerns about privacy: email gofindlive@gmail.com. GoFindLive, Wilmington, North Carolina, USA.
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